Privacy Policy
ElleMade respects your privacy and is committed to handling your personal information responsibly.
This policy explains the information we may collect, how it is used, and how it is protected when you place an order.
Information We Collect
When you brows our website, contact us, or place an order, we may collect personal information such as your:
Name.
Email address.
Phone number if provided.
Billing and delivery address.
Personalisation details provided with your order.
Order details and purchase history.
Any information you provide when contacting us.
Payment information is processed through payment services made available at checkout. Payment providers handle payment information in accordance with their own privacy and security policies.
How We Use Your Information
Your information may be used to:
Process and fulfil orders.
Prepare personalised products.
Arrange postage or local pickup.
Communicate with you about your order.
Respond to enquiries.
Provide customer support.
Maintain business and transaction records.
Improve our website and customer experience.
We will not use your personal information for unrelated purposes.
Sharing Your Information
Your information may be shared with third party service providers where necessary to fulfil your order.
These may include:
ElleMade hosting platform which provides our website and online store.
Payment providers used to process transactions.
Australia Post, where information is required to deliver your order.
Other service providers assisting with website and business operation and administration.
We do not sell customers personal information.
Keeping Your Information Secure
ElleMade takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no method of electronic storage or transmission over the internet can be guaranteed to be 100% secure.
Accessing Or Correcting Your Information
If you would like to access or correct personal information we hold about you, please contact us using the details below. We will consider your request and respond as appropriate.
Third-Party Websites
Our website may contain links to external websites or services. ElleMade is not responsible for the privacy practices or content of those external websites, and we encourage you to review their privacy policies when visiting them.
Changes To This Policy
This privacy policy may be updated occasionally to reflect changes to our business, website, or privacy practices. Any changes will be published on this page.
Contact Us
For privacy-related questions or requests please contact: